Voice over IP (VoIP) is a communications technology that breaks down analog phone conversations and formats them so they can be transmitted over your existing computer network, Wide Area Network (WAN), or even the Internet.

In most cases, VoIP systems can utilize existing computer network wiring, thus avoiding the need to maintain two separate wiring systems and significantly reducing installation and maintenance costs.

Additionally, because VoIP uses standard TCP/IP network communications you can connect phone systems in remote offices to your corporate headquarters creating a completely integrated and unified enterprise-wide phone system. In some cases, by utilizing VoIP over the internet, you can even reduce or eliminate long distance costs to remote corporate offices. 

Because since VoIP phones look and operate just like standard phones, no one but your accountant will be able to tell the difference between a VoIP system and a high priced PBX. VoIP phones have all the features you’d expect in a high-end PBX system (and more), but without painful programming and administration. Everyday tasks – such as adding or changing an extension, programming a feature button, even managing and recording an auto attendant – can be easily accomplished using a web based user interface from any computer on the network.

Contact us today for additional information or for a demo. 

Enterprise-Class Business Communications
The award-winning 3Com® SuperStack® 3 NBX® networked telephony solution delivers a robust call-processing feature set coupled with a suite of telephony applications. Designed for central or branch offices having from 2 to more than 1,000 phones per location, it features sixth-generation 3Com NBX (R6.0) system software that simplifies third-party applications integration and offers extensive multi-site IP connectivity options.

• Supports up to 1500 devices, including up to 720 central office (CO) lines
• Ensures high system availability with the Wind River VxWorks real-time operating system (also used in pacemakers and artificial hearts)
• Has powerful call-processing features built in: voice mail, automated attendant, hunt/call groups, call detail reporting, computer telephony integration (CTI), PC-based visual voice mail/e-mail clients (IMAP4), and more
• Easily integrates a wide range of off-the-shelf applications, including customer relationship management (CRM), call centers, and speech recognition
• Software-based 3Com NBX WAV application ports make TAPI/WAV CTI affordable
• Simplifies voice mail message exchange between sites with optional 3Com NBX VPIM Multisite Messaging Exchange
• Offers an extensive range of multisite voice networking options: 3Com NBX IP Virtual Tie Lines, NBX ConneXtions H.323 gateway software, and T1/E1 PRI/Q.SIG
• Supports telecommuters and remote access users with optional 3Com NBX IP licenses
• Simplifies day-to-day operation with Web-based administration and user programming
• Can eliminate the cost and administrative overhead of two separate networks for data and voice
• Includes resilient 10/100 Mbps Ethernet uplink ports with failover for high availability; offers optional redundant power supplies and disk mirroring
• Offers a wide range of phone options: 3102 Business Phone (shared 10/100 Mbps port), the 3103 Manager Phone (switched 10/100/1000 port),  3106/3107 cordless (900mhz) phones, and the 3108 wireless (802.11x) SIP phone plus NBX Attendant Console (with up to 100 available functions), NBX pcXset (softphone client), and legacy analog phone and fax devices
• Compatible with a range of 3Com and third-party products, including 3Com NBX Unified Communications
• Available in any one of 12 languages/dialects
• Support for Wide-Band audio
• Raid-1 fault tolerance available
• Hot-swappable redundant power supply configuration available
• RoHS Compliant

In today’s business world, where memos have been replaced by e-mail and the company calendar is now a groupware application, integration of telephone and computer messaging systems is a necessity. Voice and data integration allows the user to combine their computer and phone systems to create a more powerful, productive, and convenient messaging environment.

With Voice over IP (VoIP) solutions, voice and data can now be converged into a single platform for communication. Tranztec’s VoIP solutions allow your employee’s Inbox (Using Outlook or other groupware solutions) to serve as their single source of communications. Why have separate e-mail, voice mail, and wireless messaging solutions? With Unified messaging you can merge voice mail with the users’ e-mail, allowing for single location storage and retrieval of messages.

Beyond Unified messaging Tranztec can take Voice and Data integration to an even higher level of productivity and simplicity with TAPI integration. TAPI allows us to integrate your phones with popular applications such as Outlook, ACT, Goldmine (and more) to allow automatic dialing of a phone number direct from your contact list, tracking of calls made, and automatic display of contact records on incoming calls (Caller ID required). Our integrated telephony solutions are advanced enough to handle the needs of the largest call center, but cost effective enough to be implemented by the smallest of companies.

Contact us today for a free demonstration of our Voice and Data integration solutions.