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Managed Services

Left unmonitored, your network and computers will inevitably fail, leaving employees idle and impacting your ability to do business thus costing thousands of dollars through the loss of productivity, revenue, or reputation.

With Network Assurance services from Tranztec, we take corrective actions to resolve potential problems before it actually becomes a problem, or before you even notice it. Proactive maintenance of your network ensures your business isn't impacted by unexpected outages.

Overview

Features and Benefits

Your business depends on your networks availability, performance, and securityand your software is business-critical. The five most common frustrations of most business in day-to-day computer operations:

E-mail/Work Order delivery systems down
Client database unavailable
Spyware and unauthorized access issues
Banned software (games and file-sharing) monopolizing resources
Predictable hardware failures

Managed Services from Tranztec Solutions provides an affordable solution to these problems. Our Network Assurance program means that we are continuously monitoring the health of your infrastructure and managing growth by providing:

Scheduled site/device reporting - Bird's eye view of your IT infrastructure
Perspective into what equipment and software has been installed
Determination of where current or new system resources can be best allocated
The ability to forecast failures before they occur
Security, Intrusion, and Threat Monitoring

You can rest easy during the night, while you're on vacation, on holidays, and other occasions when you're network, web site, or systems need to be available but your IT staff isn't. We're watching your network and your business 24 x 7 x 365. Peace of mind delivered.

GROW YOUR BUSINESS, CUT COSTS!

Visits from Tranztec Solutions engineers shift from fixing problems to cooperatively managing your networks growth
Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most

Your business success depends on your IT infrastructure. You need Tranztec Solutions to deliver proactive services that not only keep your network up and running, but running effectively and efficiently. Our Network Assurance package means that you will see increased performance, security, and reliability immediately, and at an affordable price.

1. Quick Response

Tranztec can monitor what issues are affecting your network, and will respond before they become critical
Automatic alert dispatch to one of our engineers guarantees a quick response to problems at your site

2. Security Monitoring

Alerts us on attempted network access by unauthorized users
Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and Spyware
Extensive security reporting gives you a birds-eye view of your entire networks security
Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities

3. Graphical Performance Reporting

Scheduled executive reporting, automatically generated and sent directly to your e-mail address
Easy-to-understand graphical reports
Makes capacity management and upgrade planning simple

4. Remote Management and Communication

Tranztec can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system
If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before
Network services monitoring and alerting (POP3, HTTP, FTP, etc..)
Very low bandwidth requirements does not slow down your network

5. Detailed Site Level Inventory

Up-to-date hardware, software and patch information - automatically collected, 100% accurate can be used for insurance claims in case of flood, fire or theft

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