Product Sales
Governing Law; All Sales made in Ohio
These terms and any sale hereunder will be governed by the laws of the State of Ohio, without regard to conflicts of laws rules, regardless of the location of the customer. Any dispute, action, or litigation must be brought in Ohio and customer consents to the jurisdiction of the Federal and State Courts located in Ohio, submits to the jurisdiction there, and waives the right to change venue. Customer hereby agrees that such venue is appropriate and that Tranztec's agreement to sell and deliver products to the customer is depedent on this provision.
Non-US or Export Sales
Sales of our products must follow the Export Administration Regulations of the U.S. Commerce Department and applicable State Department restrictions. Certain hardware products may not be exported to certain countries, or may be exported only with individual licenses; and software that contains DES data and/or encryption technology may not be exported outside the U.S.
The commodities, technology and/or software sold or distributed under these Terms may not be exported or re-exported to countries, entities and persons that are ineligible under United States law to receive United States commodities, technology and/or software. Customer represents and warrants that it is eligible to receive products under United States law and agrees to abide by any export or re-export restrictions imposed by the manufacturer or publisher. Manufacturers' warranties for exported products may vary or may be null and void for products exported outside the United States.
Warranties
Customer understands that Tranztec is not the manufacturer of the products purchased by Customer hereunder and the only warranties offered are those of the manufacturer, not Tranztec. In purchasing the products, Customer is relying on the manufacturer’s specifications only and is not relying on any statements, specifications, photographs or other illustrations representing the products that may be provided by Tranztec or its affiliates. TRANZTEC AND ITS AFFILIATES HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES EITHER EXPRESS OR IMPLIED, RELATED TO PRODUCTS, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF NONINFRINGEMENT. THIS DISCLAIMER DOES NOT AFFECT THE TERMS OF THE MANUFACTURER'S WARRANTY, IF ANY.
Pricing Information
All pricing is subject to change. Tranztec reserves the right to make adjustments to pricing and products for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements. All orders are subject to product availability.
We make every effort to ensure the accuracy of the information published in our catalogs and on our Web site(s). However, the documents and graphics published on this site may contain technical inaccuracies or typographical errors. We make no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided "as is" without warranty of any kind.
If an error is made and a product is listed at an incorrect price, we shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, we shall immediately issue a credit in the amount of the incorrect price. Note: We also do not guarantee that our prices listed on other Web sites or price engines are accurate or up-to-date.
Orders; Payment Terms; Interest; Taxes
Orders are not binding upon us until accepted by us. Terms of payment are within our sole discretion. Invoices are due and payable within the time period specified on the invoice, measured from the date of invoice. We may invoice parts of an order separately. Customer is responsible for, and will indemnify and hold Tranztec harmless from, any applicable sales, use or other taxes or federal, state or local fees or assessments associated with the order. Customer must claim any exemption from such taxes, fees or assessments at the time of purchase and provide the necessary supporting documentation. Any sales, use or other applicable tax or fees or assessments is based on the location to which the order is shipped. In the event of a payment default, Customer will be responsible for all of our costs of collection, including court costs, filing fees and attorney's fees.
Limitation of Liability
NEITHER TRANZTEC SOLUTIONS NOR ITS AFFILIATES WILL BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. NEITHER TRANZTEC SOLUTIONS NOR ITS AFFILIATES WILL BE LIABLE FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE OR THE PROVISION OF SERVICES BY THIRD PARTIES. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES PROVIDED DIRECTLY BY TRANZTEC SOLUTIONS OR ITS AFFILIATES, NEITHER TRANZTEC SOLUTIONS NOR ITS AFFILIATES ARE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PRODUCT(S) OR SERVICE(S) GIVING RISE TO THE CLAIM.
We will not be responsible for any delays in delivery which result from any circumstances beyond our control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency.
Return Privileges
All returns require prior authorization. Returns must be authorized by us within 30 days of the invoice date. Please return all products 100% complete. This includes manufacturer box, UPC label, packing materials, all manuals, blank warranty cards and accessories. Return privileges are contingent upon various manufacturer policies. Tranztec reserves the right to decline return requests based on those policies. Please verify policies for specific item(s) with a member of of Customer Service staff. You must call our customer service staff at 888-854-0099 and request an RMA number prior to returning any product. After 30 days, the manufacturer's warranty process must be followed.
Please do not write on or damage the manufacturer box.
Customer is responsible for shipping charges to Tranztec's distribution center for all products being shipped back to Tranztec. Products exchanged or replaced will be shipped by Tranztec to Customer, at Tranztec’s expense, using the same shipping method as was used by Customer to ship the original products back to Tranztec. If the carrier selected by Customer is not used by Tranztec, a comparable shipping method will be selected.
Customer is responsible for all risk of loss and damage to products being shipped back to Tranztec. Please fully insure return shipment in case of loss or damage. Please use a carrier that is able to provide you with proof of delivery such as UPS, Federal Express or DHL. This is for your protection as well as to ensure quick action on your return.
Return shipping address:
Tranztec Solutions, Inc.
Attn: Returns
(Place the RMA number on this line)
28366 Kensington Lane Suite 1
Perrysburg, Ohio 43551
Failure to return a product within the applicable return period will be deemed to be an acceptance of the product.
Damaged Products
If Customer receives damaged products, please refuse the products upon original delivery attempt. If damaged products are accepted from the carrier, such damage should be noted on the carrier delivery record. Please save the product and the original box and packaging and notify Tranztec immediately to arrange for a carrier inspection and a pick up of damaged products. Please notify Tranztec Customer Support at 888-854-0099 of damaged products WITHIN THE FIRST 7 DAYS of receipt. Timely receipt of this information is necessary for Tranztec to file a damage claim.